Privacy Policy

PanhandleDoor.com Privacy Policy

Last Updated: September 23, 2026

This Privacy Policy describes how PanhandleDoor.com ("we," "us," or "our") collects, uses, and discloses your personal information when you visit and use our website, panhandledoor.com.

1. Information We Collect

We may collect personal information about you in a few different ways:

Information you provide to us: When you interact with our Site, you may voluntarily provide us with personal information. This could include, but is not limited to

Your name, email address, phone number, and mailing address when you contact us through a form, sign up for a newsletter, or request a quote.

SMS/text message consent and opt-in records when you communicate with us via text message.

Payment information (such as credit card details) when you make a purchase.

Information you provide when you leave a review or comment on our blog or product pages.

Information we collect automatically: When you visit and use our Site, we automatically collect certain information about your device and your activity. This may include:

Log data: Information that your browser automatically sends whenever you visit our Site. This data may include your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and how you interacted with the Site.

Device information: Information about the device you are using, such as its operating system, hardware model, and unique device identifiers.

Cookies and similar technologies: We use cookies and similar tracking technologies to collect information about your browsing activities, such as pages viewed, links clicked, and the time spent on our Site. You can control cookies through your browser settings.

Information from third parties: We may receive information about you from third-party services that we use, such as analytics providers or payment processors, to improve our services and understand our audience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services: To operate our Site, process your orders, and fulfill your requests.

To communicate with you: To respond to your inquiries, send you service-related notifications, and provide customer support.

To send you text messages: If you provide your mobile phone number and consent to receive text
messages, we may use your phone number to send you text messages regarding order and
service updates and project details, including photos (MMS), and to respond to
your requests for more information. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for help.

1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from Panhandle Door Inc., you may receive messages related to:

Follow-up messages
Billing inquiries
Scheduling
Delivery notifications
Customer care & order updates

3. Message Frequency:

Message frequency may vary. You may receive up to 4 SMS messages per week regarding your order status, quotes, or delivery notifications.

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan.

5. Opt-In Method:

You may opt-in to receive SMS messages from Panhandle Door Inc. by submitting an online web form on our site.

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive.

7. Help:

If you are experiencing any issues, reply with the keyword HELP, visit https://www.panhandledoor.com, or call us at 208-267-2955.

8. Standard Messaging Disclosures:

Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or review our Privacy Policy. Message frequency may vary.

To personalize your experience: To understand your preferences and tailor our content and offerings to your interests.

To improve our Site: To analyze how our Site is used, identify technical issues, and improve its functionality and user experience.

For marketing and advertising: To send you promotional materials, newsletters, and special offers that may be of interest to you. You can opt out of these communications at any time.

For legal compliance and security: To detect and prevent fraud, protect our rights, and comply with our legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with third parties in the following circumstances:

With service providers: We may share your information with third-party vendors who perform services for us (such as payment processing or data delivery), with the exception of not sharing information obtained by Mobile opt-in and phone numbers collected for SMS consent.

For business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, with the exception of not sharing information obtained by Mobile opt-in and phone numbers collected for SMS consent.

For legal reasons: We may disclose your information if required by law to comply with a legal obligation.

With your consent: We may share your information with your consent or at your direction, with the exception of not sharing information obtained by Mobile opt-in and phone numbers collected for SMS consent.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

4. Data Security

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information, depending on your location. These may include the right to:

Access, correct, or update your personal information.

Opt out of marketing communications by following the unsubscribe instructions in the emails we send you, or by sending a request to Customersuccess@panhandledoor.com.

Opt out of text messages by replying STOP to any text message at any time. You will receive one
final message confirming your opt-out status.

Request deletion of your personal information, subject to certain exceptions.

Object to the processing of your personal information.

To exercise these rights, please contact us at the email address provided in the "Contact Us" section below.

6. Third-Party Websites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to the practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: customersuccess@panhandledoor.com

Phone: 208-267-2955

Mailing Address:

Panhandle Door Inc.

P.O. Box 1696

Bonners Ferry, ID

83805